Internet issues with WebAfrica

I have had nothing but a nightmare with this company. I never post bad reviews as I feel it isn't in good taste, but I feel I've been tested way too much with this company. As of 3 weeks ago I had barely functional internet. Intermittent, not working, and when it was working the speeds were terrible. I requested assistance for this on a daily basis with multiple agents as I work remotely and require internet to work. After speaking to over 15 agents for 2 weeks I finally got a technician to come out after threatening to cancel my service. Weeks after my first complaint did a technician only arrive from frog foot Fibre to assist. Which I was grateful for. I even upgraded my line from 60mb to 1000mb. Once the technician fixed my issue I saw that I was still only receiving speeds of 30mb up and down. Yet I am being billed for a 1000mb line. When I spoke to a consultant by the name of Nomonde M. He was extremely rude, unhelpful and basically told me I must pay with no regard to chrkc the logs and faults logged in their system. I will be canceling my debit orders and would not recommend this company to anyone. They will ruin your life if you depend on an internet connection. Useless.