1 reviews | Active since Jul 2017
Internet Fibre Connection
<p>It is almost a month after we have app**** for internet services with Webafrica, and still we do not have the service, and this after numerous calls, unanswered messages from consultants in Webafrica who keep on promising that they will call back, unanswered emails when we are requesting updates. We have to say the least not received any service from Webafrica. We are being sent from one department to the other, and not one department has been able to assist us. The situation at the moment is that we have made numerous calls and are communicating directly with people within Neotel, Openserve and even Huawei just to get our firm’s internet going. We are also looking at other internet services providers, as we are very disappointed with the service we are currently receiving. We have been advised in writing by Candice-Ann Warback that Openserve can provide the service directly to us – and yet we have no service after a month. We find this totally unacceptable. </p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
