DM
Danie Müller

1 reviews | Active since Jan 2018

11 Jan 2020, 15:59

**** Internet and ZERO support.

Installed fibre at my complex in 2017. Everything was great. End of 2019 started having a few issues, some were sorted. I logged a ticket on 28th of December 2019. My 100Mb/s line was getting from 3Mb/s to about 7Mb/s. This would happen on and off. Reported it to support. That ticket was just floating around until the 3rd of January 2020, when it first got updated, NOT SORTED OUT! I logged another on 10Jan 2020, still the issue persists, only NOW I'm lucky if I even get 1Mb/s....Since last night its been floating between 300kb/s to 1Mb/s. All of that on a 100Mb/s line. Only download is affected though. My upload remains at around 50Mb/s. So I don't know. Think this is my last month with this incompetence. There has been ZERO communication from their side.

0
Replies (0)