Internet

Greetings to all. Webafrica together with Vumatel are horrible companies and not understanding why citizens continue to give them business by signing up to their fiber (internet). The internet is beyond poor and extremely slow not forgetting that the customer service is horrific. My personal experience with these intertwined companies is so bad that I regret signing up with them. My internet has been down for the past 3 days in counting and am expected to pay my monthly fee for the poor service I receive on daily basis. I reported the matter several times and using their non productive WhatsApp line that’s not even helpful and has never been ever. There’s no direct line to phone for queries such as slow or down internet besides their non effective WhatsApp line. I need to be compensated for these day’s that the internet hasn’t been working cause I pay their monthly fee fully. This is a disgrace in all honesty. I’m not happy at all.