Insanely bad service and support
<p>I purchased a hosting package purley for email as instructed by webafrica for my domain on the 28th April. From day one it was a fight and struggle to get the emails working until yesterday after almost 2 weeks no luck or support from Webafrica. </p> <p> </p> <p>I have requested my money back for the product as it was never used and surprise surprise, just an email to say "sad to see you go." </p> <p> </p> <p>Still no response from anyone at Webafrica to appologise, or even try and make contact to resolve any issues!!</p> <p> </p> <p>Webafrica, i will not give you another cent and want a full refund!!</p> <p> </p> <p>DO NOT USE THIS COMPANY - THERE IS ABSOLUTELY NO SUPPORT FROM THEM WHAT SO EVER !!!</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
thank you for your generic and totally useless response Rafeeqah, must have taken you years of studying to copy and paste a repsonse.
To date, still no response to my e-mails and tickets!
thank you for your generic and totally useless response Rafeeqah, must have taken you years of studying to copy and paste a repsonse.
To date, still no response to my e-mails and tickets!