Initially, my service was suspended because I hadn’t made the first payment

Initially, my service was suspended because I hadn’t made the first payment. Unfortunately, I had a terrible experience trying to get the service reactivated after making the payment yesterday. Today, Junaid assisted me, and I’m happy to say that the issue has finally been resolved. Although it was a lengthy process involving several different agents, my line has finally been reconnected. After waiting almost two hours, Noluthando finally contacted me via WhatsApp. She was able to explain to me how to access my router, which I really appreciate, as this helped me understand what I needed to do on my side. Overall, it was a frustrating and lengthy experience, but I appreciate Junaid and Noluthando for their assistance and for helping me get everything sorted out. Thank you to both of them.