*****ing your money

Wifi was diconnected 04/10/2025,when I wanted to make payment,I saw all the credits on my account,started at 16:29 on whatsapp,its 05/10/2025 11:37 and I already spole to 7 people,the one lady Mpho M called me and while talking to her,she hunged up on me,told me I must pay,but why must I if there is so much credit on my account ??? I tried to phone them,but thet cut my call,seems like they can see its me. Looks like they want you pay so they can have all your money at the end of the day,and cuts your wifi if no payment received,but they dont care about your credits... Worse worse worse service,and they taking how long to answer on whatsapp,dont think the people is capable of doing their work that they get paid for