MM
Mmabatho M

1 reviews | Active since May 2015

24 Aug 2020, 19:12

*********** WebAfrica

We tried to contain ourselves for the past 2 weeks without internet but we are enough with Web Africa. on 08 August after midnight Wifi Router decided to go offline. We had a WhatsApp Chat with heir robot Willie and it could not help us. To cut along story short, it looks like everybody at WebAfrica is new. Everyday we are told our case has been escalated and we must reboot after 36 hours. when we call with the previous reference number, we are told it does not exist. Sad thing is that they do not want to cancel the subscription. 11 August - *** Ndivhudzannyi, on the 20th they did not recognise the reference number. So, Mekayla opened a new one ***. Today Ndivhudzannyi did not recognize the case he decided to open a new one ***. Their Twitter Robot decided to give @MissTshepangM a new one as the robot also could not recognize the others re#280325. WebAfrica, why are we paying R500+ every month? Who is supposed to assist in this regard?

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