*********** technical service

Pathetic service! I am struggling with my fiber and continuous streaming interruptions. Every time I try to call Webafrica I am more than 10 minutes on the call with no answer. If you get through to Technical, they can't even assist you. They say they will call you back - what a lie. With my streaming interruptions - the only test Webafrica was willing to do up to now, is to do a speed test. This show good speed and they said they don't know what it can be. I raised 2 tickets already on this issue, on my profile the tickets are closed as resolved, really, how? I have send emails and logged another ticket, surprise surprise, no word from Web africa. I have a 20/5Mbps line which is more than enough for my needs. They are just not willing to help, useless service provider and never available I will not recommend them to anyone. I would rather cancel my subscription with them and get a reliable service provider with a technical team that can assist you when you need the help. Stay away!