1 reviews | Active since Aug 2016

24 Aug 2022, 15:52

*********** Support and sales service

I app**** for fiber in my area where WebAfrica's website indicated I do have coverage. I completed my debit order details and the installation and admin fees was deducted from my bank account on the 22nd of August. This morning I requested an update from the whatsapp chatbot and it indicated order placed with TT Connect, at 13h55 I received an update that states,"Oops an error occurred invoices are still unpaid, please pay the invoices before the order can be placed" I have spent up to 3 hours "chatting" with 3 useless individuals to no avail...nobody can tell me whats going on.

Please contact me and resolve the matter. You guys are taking money but not delivering a service. I e-mailed you guys as well at *** which the e-mail just returned"This email is no longer in service".

What the hell kind of circus are you fuys running and calling a business?

0
Replies (1)
's update26 Aug 2022, 11:13
Reviewer Update
The fiber installers just sent an e-mail they DO NOT have infrastructure at my location, after YOUR website confirmed they do. Please PAY BACK MY MONEY!!!!!!!!!!!!!!!!!!