HS
Heidi S

1 reviews | Active since Oct 2010

16 Sept 2021, 03:50

*********** service provider

Webafrica has the worst customer service ever!!! I cancelled everything with them because they couldn't do a simply home move! (GO Figure) Now when I've tried to contact them their stupid BOT system never transfers me to an agent!! I have been charged for things I shouldn't have... Clearly your incompetence shines brighter than anything... You useless people charged me R1073, for fibre I don't even have (nice *****ing) Now you have the audacity to send me an invoice for R2880.... REALLY!!!! I cancelled with you it was confirmed by one of your useless staff members that it was cancelled, I even sent you back the router, which you confirmed receiving.... I suggest you sort your **** out! This is why you have the worst ratings everywhere because you offer no service to clients! You people couldn't do a simple thing for me like a home transfer so I cancelled my service because you kept lying to me. I want the money to took from me, when it took you 6 weeks to get your act together, even once I'd cancelled you people still keep taking money from my account, that is theft!!! I will get a lawyer involved if you do not rectify your systems and refund me my money back!!!! Honestly you're better off not offering a service to people.... Tick Tock Webafrica.....

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