NS
NHLANHLA S

1 reviews | Active since Jan 2014

01 Jul 2019, 20:42

***********, dishonest and poor customer service

Do not use Webafrica. Poor service, very dishonest. Look at all the other reviews. App**** for my fibre connection on June 17, and still no connection, and no response to emails and being placed on hold for up to 15 minutes at a time. When they do answer they claim everything is fine and the support people are clueless. They have been very diligent at charging me the full cost for a service I have never received without giving it to me. Now the fight begins to cancel and get my money back. Use at your own peril.

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Replies (1)
Webafrica
Webafrica's reply05 Jul 2019, 12:39
Official
 We’re sorry to hear that your Webafrica experience has been less than satisfactory. Please be aware-we no longer respond to queries via Hello Peter, but we would still like to help and improve your Webafrica experience. Kindly email *** call ***. Thank you Webafrica