INCOMPETENCE AT WEBAFRICA

Dear WA, I am now forced to write to you via Hellopeter. I have asked you on NUMEROUS OCCASIONS via EMAIL to remove the old banking details I have for debit order from your system as your system will not allow me to to it even after I spoke to one of your consultants who advised me to do so. You keep on charging me unpaid debit order fees. I sent emails advising you that I will be making EFT payments which I have, and I am no longer with the bank on your system. Please see my MANY EMAILS I have made monthly timeously payments for my internet. FOR THE LAST TIME remove the old bank details and creidit my account. I receive responses to my emails which clearly shows that the persons who responded to me did NOT READ the contents of my emails. The latest email I received was from Yolanda who told me I cannot remove the bank details because I am in arrears with you for the unpaid debit orders. I am not in arrears. HOW MANY EMAILS MUST I SEND BEFORE SOMEONE COMPREHENDS THE CONTENTS?????? 8 MONTHS LATER and you are still charging me for money I do not owe you because incompetence seem to reign at WA. DO YOU WANT MY BUSINESS OR NOT??????