1 reviews | Active since Jul 2013
Incompetence
I ordered and PAID for my LTE(order number ********** 763) sim on the 29 Nov 2017, with the advertised promise that delivery would take 2 to 5 working days to deliver. It is close on 2 WEEKS and I have not received a thing. I have called and spoken to countless people at Webafrica that have assured me that the delivery will happen but I am still to see this happen! I even had to liaise with RAM couriers who are contracted to Webafrica via SLA to try resolve this. As a client I should not have to speak to service providers (Webafrica) supply chain to resolve my issue. It shows a complete lack of assistance from Webafrica to resolve my issue.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,