1 reviews | Active since Mar 2017

01 Sept 2017, 12:36

INCESSANT STATEMENTS

I have asked REPEATEDLY to be removed from receiving statements from WebAfrica. I was NEVER even a client, only placed a booking which I later cancelled.

Every month for the last year I've been getting a zero statement from them.

I have asked nicely and escalated the issue twice with your company - and today, STILL received another statement.

Please remove me from your system as this is bordering on harassment!

0
Replies (2)
Webafrica
Webafrica's reply05 Sept 2017, 10:37
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or ***. You may include the email address that is receiving statements from us.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah

's update01 Oct 2017, 19:44
Reviewer Update
I AM STILL GETTING STATEMENTS!!!!