Improve your systems

I'm extremely unhappy with how Web Africa conducts their business.

I've signed up, had the router delivered and not installed as we previously had tenants with Fibre installed.

After having months of issues with billing I eventually canceled my service with them.

After dropping off the Router at their designated office in Montague Gardens almost two months, I am still receiving emails from their legal department to drop the router off or my ITC will be affected?

Lucky for me I have all my emails to prove that it had been delivered but getting someone on the phone is actually impossible.

Can you please implement a better working system as you are losing way too many clients because of this.