1 reviews | Active since Feb 2016
Impossible to get a manager to call
WebAfrica has provided me with a great product and generally good service, I presume the billing is outsourced as I have had the worst experiences dealing with incorrect billing and debiting. Getting a manager to call me after speaking to an agent in the accounts department (Francois) that refused to give me the manager's number and Abu (at least trying to deal with my complaint) I am still waiting for a response.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah