MH
Matthew H

1 reviews | Active since Sept 2020

28 Sept 2020, 11:58

Impossible to contact - Useless service from Webafrica

Had my fibre installed on Saturday and Metro Fiber provisioned my line.

I have been trying above and beyond to get ahold of someone in Provisioning to activate my fibre package to no avail. Almost three hours in total holding time and no answer.

Today I have been trying to get hold of technical support for 2 hours and no answer either. Webafrica is becoming useless.

I want this sorted out now. I have had enough of waiting and my patience is starting to wear extremely thin.

Someone was suppose to contact me 5 times already...

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