T
Theuns

1 reviews | Active since Mar 2026

19 Mar 2026, 13:57

Impersonal, waited l...

Impersonal, waited long, issue not resolved leaving me in a crisis

0
Replies (1)
Webafrica
Webafrica's reply19 Mar 2026, 14:13
Official
Hi Theuns,We understand how frustrating it must be to wait for assistance and still have your issue unresolved—especially when it’s left you in a difficult situation. That’s not the experience we want for our customers, and we want to help get this sorted for you as quickly as possible. 

To assist you effectively, please send us a direct message via Hello Peter with: 
  • A brief description of the issue, and
  • Either your email address or cellphone number linked to your Webafrica account, or your Webafrica account number.

Once we have these details, our team will personally review your case and work to resolve it promptly, ensuring you’re supported every step of the way. 

We’re committed to turning this experience around and making sure you receive the reliable support you deserve. 

Warm regards,
Webafrica Crew