Immediate Cancellation

Signed up with them on Monday 22nd Jan 2024. Paid upfront for modem and balance of the month Advised consultant that due to work i required installation by Midday, Friday 26th Jan. Since then, consultant has EVAPORATED !!! Sent 18 EMAILS TODAY ! NO RESPONSE . Cant talk to anyone except a frikkin BOT . Advised consultant via ANOTHER email that I am cancelling with immediate effect due to no response and no commitment to my requirements . Referred back to the BOT !!!! Cants speak to a human being , except SALES , who refuse to give an email address . This service is BEYOND SHOCKING. Should I not receive my refund immediately, I intend taking Legal Action. NB: I have yet to receive ANY service from Webafrica - No Connection / no modem - ALL PAID FOR IN ADVANCE !!!! . DISGUSTING . No one is interested and it appears all managers are hiding behind software , however I WILL find the CEO Sean Nourse contact details and he will hear from me.