RR
Rodney R
1 reviews | Active since Apr 2026
05 Sept 2026, 17:11
I'm very disappointed
I started my concern at 9H30 am. I waited!!!!!!waited!!!!!! Their site says my account is R0, I owe nothing, but IVE BEEN A WEEK WITHOUT INTERNET?????? ***???? I told the agent, Zanele, I needed internet, because I have a lot of work to complete.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
07 Sept 2026, 12:39Hi Rodney,
We can understand how frustrating this must be, especially after waiting from 09:30 while being without internet for an entire week. Having work to complete makes being disconnected even more difficult, particularly when your account shows a R0 balance and no outstanding amount.
We can understand how frustrating this must be, especially after waiting from 09:30 while being without internet for an entire week. Having work to complete makes being disconnected even more difficult, particularly when your account shows a R0 balance and no outstanding amount.
We’re also sorry to hear that, despite explaining the urgency to Zanele, you’ve still been left waiting for your connection to be restored. We appreciate how disruptive this situation has been and hope the matter can be resolved as soon as possible.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Sept 2026, 12:39
Official
Hi Rodney,
We can understand how frustrating this must be, especially after waiting from 09:30 while being without internet for an entire week. Having work to complete makes being disconnected even more difficult, particularly when your account shows a R0 balance and no outstanding amount.
We can understand how frustrating this must be, especially after waiting from 09:30 while being without internet for an entire week. Having work to complete makes being disconnected even more difficult, particularly when your account shows a R0 balance and no outstanding amount.
We’re also sorry to hear that, despite explaining the urgency to Zanele, you’ve still been left waiting for your connection to be restored. We appreciate how disruptive this situation has been and hope the matter can be resolved as soon as possible.
Warm regards,
Webafrica Crew
Webafrica Crew