I'm talking to a Moe...

I'm talking to a Moegamat E... You can only speak on WhatsApp and no real Customer Service at all... They treat you like you are stupid... We are not happy with the speed and range, they won't send a technician out if I, the customer can't establish there's a fault... Imagine this ****py advise and service... People mustn't use them, they are a ****ming company that doesn't seem to care about there customers... Where is the real customer service people or are they all robots???