IP
Ilyas P
1 reviews | Active since Nov 2020
10 Sept 2026, 15:56
Im not happy with We...
Im not happy with Webafrica contact when I apply it was R319 and after next month thay start charging me 379 and I'm not happy with the service that robbing costumer
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Webafrica's replyOfficial
10 Sept 2026, 16:12Hi Ilyas,
We understand how concerning and frustrating it must be to see an unexpected change in your monthly billing, especially when it differs from the amount you expected when signing up for the service. This is certainly not the kind of experience we strive to provide. We can see that you have since been in contact with one of our agents regarding the billing concerns and that the necessary credits have been app**** to the account. We trust that the adjustments made have provided clarity on the charges in question.Your feedback remains important to us and will be shared with our Service Quality Team for review and improvement. We are committed to providing the level of service, transparency, and support that our customers expect from Webafrica.Should you require any additional assistance, please feel free to send us a direct message here on Hello Peter, and we'll gladly take a closer look.
Warm regards,
Webafrica Crew
We understand how concerning and frustrating it must be to see an unexpected change in your monthly billing, especially when it differs from the amount you expected when signing up for the service. This is certainly not the kind of experience we strive to provide. We can see that you have since been in contact with one of our agents regarding the billing concerns and that the necessary credits have been app**** to the account. We trust that the adjustments made have provided clarity on the charges in question.Your feedback remains important to us and will be shared with our Service Quality Team for review and improvement. We are committed to providing the level of service, transparency, and support that our customers expect from Webafrica.Should you require any additional assistance, please feel free to send us a direct message here on Hello Peter, and we'll gladly take a closer look.
Warm regards,
Webafrica Crew
Webafrica's reply10 Sept 2026, 16:12
Official
Hi Ilyas,
We understand how concerning and frustrating it must be to see an unexpected change in your monthly billing, especially when it differs from the amount you expected when signing up for the service. This is certainly not the kind of experience we strive to provide. We can see that you have since been in contact with one of our agents regarding the billing concerns and that the necessary credits have been app**** to the account. We trust that the adjustments made have provided clarity on the charges in question.Your feedback remains important to us and will be shared with our Service Quality Team for review and improvement. We are committed to providing the level of service, transparency, and support that our customers expect from Webafrica.Should you require any additional assistance, please feel free to send us a direct message here on Hello Peter, and we'll gladly take a closer look.
Warm regards,
Webafrica Crew
We understand how concerning and frustrating it must be to see an unexpected change in your monthly billing, especially when it differs from the amount you expected when signing up for the service. This is certainly not the kind of experience we strive to provide. We can see that you have since been in contact with one of our agents regarding the billing concerns and that the necessary credits have been app**** to the account. We trust that the adjustments made have provided clarity on the charges in question.Your feedback remains important to us and will be shared with our Service Quality Team for review and improvement. We are committed to providing the level of service, transparency, and support that our customers expect from Webafrica.Should you require any additional assistance, please feel free to send us a direct message here on Hello Peter, and we'll gladly take a closer look.
Warm regards,
Webafrica Crew