MC
Mark C

1 reviews | Active since Dec 2017

20 Apr 2026, 14:23

I’m moving my home and changing my internet speed

I’m moving my home and changing my internet speed. I logged into the WebAfrica portal and managed to do everything online. An agent phoned to clarify things and I was happy! When they required Proof of Address, I was easily able to send my lease agreement on WhatsApp. Using WhatsApp to facilitate things rates VERY HIGHLY to me, because we’re all so fami**** with the App. Well done WebAfrica! ✅

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Replies (1)
Webafrica
Webafrica's reply20 Apr 2026, 14:38
Official
Hey  Mark. 
This is so great to hear. Thank you for sharing your experience with us. 😊 
We’re really glad the move and speed change process felt smooth from start to finish, especially being able to manage everything online and then get that extra clarity from the agent call. It’s exactly the kind of seamless journey we aim for. 
And we love that WhatsApp made things easier for you. Being able to quickly send documents like your lease without any hassle is something we know makes a big difference. 
We’ll definitely share this with the team. Feedback like this keeps us pushing to make things even better. 

Warm regards,
 Webafrica Crew