C
Christina

1 reviews | Active since Apr 2026

21 Apr 2026, 11:58

I'm good with it but...

I'm good with it but I have a problem with network

0
Replies (1)
Webafrica
Webafrica's reply21 Apr 2026, 12:04
Official
Hi Christina, we really appreciate you taking the time to share your feedback.It’s good to hear that overall you’re satisfied, even though you’re currently experiencing a network issue. That balance is important, and we understand how disruptive connectivity problems can be when everything else is working well.To help get this resolved properly, the network issue will need to be checked in more detail. Please try confirming whether the problem affects all devices or only one, and if possible, test using a wired (LAN) connection directly from the router. Restarting both the router and fibre ONT can also help refresh the connection.Once these checks are done, sharing what you’re experiencing (slow speeds, drops, or no connection) will help guide the next steps more accurately.Support is always available to assist until this is resolved.Warm regards, 
Webafrica Crew