F
Freewill
1 reviews | Active since Mar 2026
05 Mar 2026, 18:01
I'm disappointed, I ...
I'm disappointed, I paid the bill on the 27th of February 2026, my internet is still not active ,after nagging them today I received an SMS stating that I'm active only to be told later that I was cancelled in their back end.. as we speak I'm still waiting.
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Webafrica's replyOfficial
06 Mar 2026, 08:25 Hello Freewill. We completely understand how frustrating this must be and appreciate you sharing your experience. We’ve located your profile and can confirm that an urgent request has been logged to activate your Vumatel service as soon as possible. Your activation request reference is WA***, and our teams are monitoring it closely to ensure your service goes live without further delay. Thank you for your patience while we work to get your connection fully active. R^
Webafrica's reply06 Mar 2026, 08:25
Official
Hello Freewill. We completely understand how frustrating this must be and appreciate you sharing your experience. We’ve located your profile and can confirm that an urgent request has been logged to activate your Vumatel service as soon as possible. Your activation request reference is WA***, and our teams are monitoring it closely to ensure your service goes live without further delay. Thank you for your patience while we work to get your connection fully active. R^