I’m a newby so it’s ...

Hi Wendy, that makes sense, when you’re just getting started, it can take a bit of time before you really get a full feel for how everything performs day to day. It’s good that you’re giving it some time before forming a final view. As you continue using the service, you’ll get a clearer picture of how stable the connection is and how the support experience works when you need it. If anything comes up while you’re settling in, the team is always available to help and guide you through it. Warm regards,
 Webafrica Crew