*******use of CC
***** Theft Incompetence - These are terms that spring to mind...
I used my CC to purchase a R105 top up in Sept. I pay my account via EFT On 24 Oct R 1,178.00 was ****** using my CC. Their staff ignore emails. Their staff take over 2 WEEKS to respond to a "support ticket" Next step is a charge of theft / embezzlement - maybe THAT will get their attention
DISGUSTED
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Replies (2)
Webafrica's replyOfficial
05 Nov 2018, 09:50Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Webafrica's reply05 Nov 2018, 09:50
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
's updateReviewer Update
05 Nov 2018, 11:05Standardised auto reply IS NOT A FUC***G response!@!
's update05 Nov 2018, 11:05
Reviewer Update
Standardised auto reply IS NOT A FUC***G response!@!