If your considering getting support from WebAfrica...dont!

Applying for fiber internet. Fast to send out an email to inform me everything is underway. Then get an email that does not specify what exactly the issue is. Click on the whatsapp support option because does not seem to be any other way to contact them. Spend over a day looking to see if a support agent responds...nothing. I give it 3 weeks (since email stated gives us some time we will get back to you) Again open whatsapp support. The entire day again no one responds. nothing. I had experience of using them in the past. But i am so annoyed and disgusted by this horrible service I dont think i will ever again suggest people to use them or even consdier using them myself. A simple explanation of what issue with installation is or even just a response from a person in the whatsapp chat if it takes long to answer a support request but i have typed lines and lines and no one responds