1 reviews | Active since Nov 2021
If you want to pay for timewasters use Webafrica #1
Worst Internet service provider that has no care for customer satisfaction they certainly do not put their customers first nor do they provide any feedback all they do is make false statements just to gain clientele. I am waiting for reconnection after making payment days ago as I received an email stating that I will be up and running within the hour...What a Joke. they are impossible to get a hold of and there WhatsApp line is not helpful at all its just the same message basically over and over saying that the call is logged with Vuma and they are waiting for a response from Vuma but all in vein as there is no visible escalations what so ever neither is their any feedback from Vuma or Webafrica informing clients of the status. Why stipulate time frames when it cannot be honored and to think these guys are handling vast infrastructure they really need to up their game. very frustrating and disappointing at the same time to pay for services that are not supp**** to on time we as customers are just being taken advantage off and taken for a ride with repeated excuses but soon as the tables are turned these same service providers will not show grace but rather cut you off yet we have to deal with their delays without proper explanations. this is very bad service from webafrica.
