1 reviews | Active since Dec 2023
If you need fibre stay away from webafrica, you will end up paying 5 times what they advertise and you wont get connection
Worst decision you can make when you urgently need a ISP. Instalation and activation was done on the 7th of december even today the 20th i have no internet access I paid Webafrica 2 times and a penalty fee and im not sure why i need to pay a penalty where as im not getting any services, the call centre staff will transfer you to 4 departments without any resolution, on a day i spent more than 3 hours on the call from the 8th december which is momey, i have spent more than 1500 for mobile data while waiting for this matter to be resolved , i have sent my POA multiple times
Here is the whatsapp team that kept transfering without the matter being resolved Amanda C x 2 times Raeezah allie x 3 times Imran s Faiza peters Rory Santamaria Azola c Clint Arends Siphosethu ngqondela Bokang maseko Hlumelo m Then the vuma team thats still working on the matter thats still not resolves Sibusiso s from vuma (kept a regular update but still not resolved Lufhuno from vuma Lebone ntintile Nyiko mathalane The whole cancelation team The sales escalation team
So of you are looking for fibre stay away from webafrica
