1 reviews | Active since Feb 2018
If you are looking for an ISP do not even consider using webafrica
I am forced to write yet another review as Webafrica has not responded to the thread below.
https://www.hellopeter.com/webafrica/reviews/poor-service-poor-speed-useless-tech-support- **********
They promised a refund of R1500 on 28 Feb 2018 that I will receive within 48h (see link above), it is April still no refund. After logging more tickets that just get closed without any response, I have cancelled with them. They eagerly deducted the installation fee off my credit card without my consent or providing a statement to monies owed. The amount was also not prorated to the time I was an unfortunately client of theirs. Do not bother try phoning them the only people who answer is sales and if you join you will be in a world of frustration. Not even worth one star.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica