1 reviews | Active since Dec 2017
If this is how they treat new business...
Do not care about new business, so I doubt they care about their clients. I app**** for fibre, which isn't live yet. They told me I'd have to pay installation. I went online again to see if I could see a going live date, when I saw in the package offering that both installation AND activation was free. When I queried this they said its a promo that wasn't running when I first app**** for the fibre. If the fibre is not live yet, why can't I cancel my previous request and make the best of the promo. So they'd rather let me walk away to a different provider, than to let me use the promo?
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica