1 reviews | Active since Jan 2025
If I were president I would close Webafrica
I feel it's been 2 years of hell lol. I'm still not free of them. Let me start by saying this. YOU CANNOT PHONE THEM. You can only whatsapp them, which makes it impossible to get your concerns across. Every time they escalate it to another agent - then you have to restate the issue. The sign up and cancellation was the most painful process, and on top off that you can bargain on being off line at least once a month. I canceled my subscription in early November and they're still billing me (the rooter hasn't been with me for months). On the topic of the rooter, I drove over an hour to drop it off at some weird warehouse in Centurion - an agent then accused me of not returning it (I could probably pay the fee with all the petrol I drove out dropping it off for you) - what kind of company doesn't pick up their own ****ing rooters by the way? Anyway, just spare yourself endless billing and struggle for **** you didn't sign up for. Oh and its over 1k to cancel the contract with them, like they haven't made you suffer enough
