I will NOT recommend Webafrica

Again I am expected to pay R399 for a service I did not receive! I made payment on the 25th January (6 days) ago and today I need to pay R78 or else I will be disconnected. The consultant - Phumzile is telling me the R399 I paid was for December but I didn't have internet is for January, I didn't have Wifi in January until I made payment. So I am paying for a service I did NOT receive and no one response to these complaints. Also this is my 2nd month with this issue. December I paid R399 for 13 days of service.