M
Mbonge

1 reviews | Active since Sept 2026

11 Sept 2026, 12:35

I went online to order a package and hit "chat with us" button

I went online to order a package and hit "chat with us" button. Within seconds I was connected to an agent who then called me to get details of my order. Gave me all the information needed. I don't want to count my chickens before they hatch, but it was good service and I really hope the rest is just as good.

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Replies (1)
Webafrica
Webafrica's reply11 Sept 2026, 12:39
Official
Hi Mbonge, 
It’s great to hear that your first interaction with Webafrica was so smooth. We’re glad you were connected with an agent quickly, received a call to discuss your order, and got the information you needed. We appreciate the positive feedback and hope the rest of your journey with us is just as seamless.Manage your fibre in seconds, anytime, anywhere with the Webafrica App (v2.1.15).Warm regards,
Webafrica Crew