CC
Claudia C

1 reviews | Active since Sept 2026

16 Sept 2026, 14:02

I was totally confused by not having internet connection as a first time user

I was totally confused by not having internet connection as a first time user. Nosipho helped me so much and patiently, she resolved my issue promptly and effortlessly

0
Replies (1)
Webafrica
Webafrica's reply16 Sept 2026, 14:05
Official
Hi Claudia, 
It’s wonderful to hear that Nosipho made your first experience with Webafrica a much easier one. We understand how confusing it can be to have no internet connection as a new customer, so we’re glad her patience and prompt assistance helped resolve the issue smoothly.
You can also manage your fibre, account and support needs with the Webafrica app (Latest App version: 2.1.15).
Warm regards,
Webafrica Crew