F
Farendo
1 reviews | Active since Nov 2025
02 Jun 2026, 08:16
I was told they will...
I was told they will fix my wifi Monday and I stayed home but no one came
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Replies (1)
Webafrica's replyOfficial
02 Jun 2026, 10:22Hi Farendo,
We understand how frustrating it must have been to stay home expecting a technician, only for no one to arrive or provide an update. When you’re dealing with an ongoing connectivity issue, missed appointments like this are incredibly disruptive and not the experience we want for you.
A request has been sent to the team handling fault follow‑ups to urgently engage with Vumatel. They have been asked to provide you with a clear update as soon as possible, including the next steps and a confirmed plan to get this resolved.
If you require any additional assistance, you’re welcome to reach out to us via direct message on Hello Peter, and we’ll make sure you are assisted.
Warm regards,
Webafrica Crew
We understand how frustrating it must have been to stay home expecting a technician, only for no one to arrive or provide an update. When you’re dealing with an ongoing connectivity issue, missed appointments like this are incredibly disruptive and not the experience we want for you.
A request has been sent to the team handling fault follow‑ups to urgently engage with Vumatel. They have been asked to provide you with a clear update as soon as possible, including the next steps and a confirmed plan to get this resolved.
If you require any additional assistance, you’re welcome to reach out to us via direct message on Hello Peter, and we’ll make sure you are assisted.
Warm regards,
Webafrica Crew
Webafrica's reply02 Jun 2026, 10:22
Official
Hi Farendo,
We understand how frustrating it must have been to stay home expecting a technician, only for no one to arrive or provide an update. When you’re dealing with an ongoing connectivity issue, missed appointments like this are incredibly disruptive and not the experience we want for you.
A request has been sent to the team handling fault follow‑ups to urgently engage with Vumatel. They have been asked to provide you with a clear update as soon as possible, including the next steps and a confirmed plan to get this resolved.
If you require any additional assistance, you’re welcome to reach out to us via direct message on Hello Peter, and we’ll make sure you are assisted.
Warm regards,
Webafrica Crew
We understand how frustrating it must have been to stay home expecting a technician, only for no one to arrive or provide an update. When you’re dealing with an ongoing connectivity issue, missed appointments like this are incredibly disruptive and not the experience we want for you.
A request has been sent to the team handling fault follow‑ups to urgently engage with Vumatel. They have been asked to provide you with a clear update as soon as possible, including the next steps and a confirmed plan to get this resolved.
If you require any additional assistance, you’re welcome to reach out to us via direct message on Hello Peter, and we’ll make sure you are assisted.
Warm regards,
Webafrica Crew