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Keitumetse

1 reviews | Active since Mar 2026

20 Mar 2026, 09:19

I was promised last night around 20

I was promised last night around 20.30 that my query will be sorted first thing in the morning and without my follow up all was initiated from their side that means they following up from their dashboard.All was done within 15 minutes after the agent Mahlodi started chatting with me

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Replies (1)
Webafrica
Webafrica's reply20 Mar 2026, 09:22
Official
Hi Keitumetse, it’s great to hear how quickly things came together this morning, especially after the expectation was set the night before. Having everything picked up proactively and resolved within minutes once Mahlodi connected with you makes a real difference. We’re glad the follow-through was smooth and that your query was handled so efficiently from start to finish. If there’s anything else you need or you’d like us to take a closer look at, you’re always welcome to reach out. Warm regards,
The Webafrica Team