NJ
Nolene J

1 reviews | Active since Aug 2010

11 Apr 2026, 10:20

I was on the verge om canceling my ISP by Webafrica but I had the best encounter with Keenan Lebahn he was such a great person and change my whole perspective on Webafrica and he has made my weekend so much better

I was on the verge om canceling my ISP by Webafrica but I had the best encounter with Keenan Lebahn he was such a great person and change my whole perspective on Webafrica and he has made my weekend so much better. If people like Keenan help you everyday you wouldn't have these issues I had. I have forgotten how angry I am. Feel much more relaxed after he explained to me everything

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Replies (1)
Webafrica
Webafrica's reply13 Apr 2026, 08:42
Official
Hi Nolene, it’s clear you came into the interaction feeling frustrated and ready to cancel, so it makes a big difference that Keenan was able to take the time to walk you through everything properly and shift that experience for you. When someone explains things clearly and calmly like that, it really can change how the whole situation feels, and it’s great to hear you’re now feeling more relaxed and at ease. 
We’re glad the situation was brought back on track for you and that things feel clearer moving forward. 
Warm regards,
Webafrica Crew