L
Liso
1 reviews | Active since Feb 2025
13 Apr 2026, 10:54
I was not assisted for 2 days
I was not assisted for 2 days. I spent the weekend without connection.
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Replies (1)0
Replies (1)Webafrica's replyOfficial
13 Apr 2026, 12:33Hi Liso, thank you for reaching out, we understand how frustrating it must have been going through the weekend without a connection, especially after already waiting a couple of days for assistance.We can confirm that your service has now been activated today, and everything is in place for you to get back online.We know the delay has impacted you, and not being connected over the weekend is far from ideal. Going forward, your service should now run as expected, but if you experience any further issues or the connection doesn’t stabilise, please let us know immediately so we can step in and assist without delay.We appreciate your patience while this was being resolved, and we’re glad to see it has now been sorted for you.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 Apr 2026, 12:33
Official
Hi Liso, thank you for reaching out, we understand how frustrating it must have been going through the weekend without a connection, especially after already waiting a couple of days for assistance.We can confirm that your service has now been activated today, and everything is in place for you to get back online.We know the delay has impacted you, and not being connected over the weekend is far from ideal. Going forward, your service should now run as expected, but if you experience any further issues or the connection doesn’t stabilise, please let us know immediately so we can step in and assist without delay.We appreciate your patience while this was being resolved, and we’re glad to see it has now been sorted for you.Warm regards,
Webafrica Crew
Webafrica Crew
