MM
Mohammed M
1 reviews | Active since Apr 2026
29 Apr 2026, 15:25
I was glad to receive prompt communication via whatsapp
I was glad to receive prompt communication via whatsapp. Glenn C was the agent allocated by webafrica and he was both patient and effective with his response. Monde from Vuma and Vera was also quick to provide installation dates for new fibre installation within the next 2-3 days - thanks!
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Webafrica's replyOfficial
29 Apr 2026, 15:31Hi Mohammed,
Thank you for taking the time to share your experience with us. We’re really glad to hear that you received prompt communication via WhatsApp and that Glenn C provided patient and effective assistance throughout the process. It’s also great to know that Monde from Vuma and Vera helped by quickly confirming installation dates, making the next steps clear and reassuring.
Your feedback will be shared with our Service Quality Team for review and to reinforce the positive service demonstrated across the teams involved.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We’re really glad to hear that you received prompt communication via WhatsApp and that Glenn C provided patient and effective assistance throughout the process. It’s also great to know that Monde from Vuma and Vera helped by quickly confirming installation dates, making the next steps clear and reassuring.
Your feedback will be shared with our Service Quality Team for review and to reinforce the positive service demonstrated across the teams involved.
Warm regards,
Webafrica Crew
Webafrica's reply29 Apr 2026, 15:31
Official
Hi Mohammed,
Thank you for taking the time to share your experience with us. We’re really glad to hear that you received prompt communication via WhatsApp and that Glenn C provided patient and effective assistance throughout the process. It’s also great to know that Monde from Vuma and Vera helped by quickly confirming installation dates, making the next steps clear and reassuring.
Your feedback will be shared with our Service Quality Team for review and to reinforce the positive service demonstrated across the teams involved.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We’re really glad to hear that you received prompt communication via WhatsApp and that Glenn C provided patient and effective assistance throughout the process. It’s also great to know that Monde from Vuma and Vera helped by quickly confirming installation dates, making the next steps clear and reassuring.
Your feedback will be shared with our Service Quality Team for review and to reinforce the positive service demonstrated across the teams involved.
Warm regards,
Webafrica Crew