I was following up on the progress regarding my previous cancelation and my refund

Item: Webafrica
Rating: 4
Author: Moleboheng M

I was following up on the progress regarding my previous cancelation and my refund. Shaista was very helpful. She confirmed that my service is no longer cancelled and my money will be paid into my account without 72 hours.

Helpful (0)

Replies (1)

Webafrica's replyOfficial

21 Aug 2026, 11:15

Morning Moleboheng
We’re glad Shaista could bring some clarity to your cancellation and refund query. 💗 It’s great to hear that she took the time to check the details, confirm the status of your service, and give you an update on your refund.

Thank you for recognising her helpfulness and for taking the time to share your experience. We’ll be sure to pass your kind words on to Shaista.

For future account and service management, the Webafrica App is also a handy way to keep things within easy reach.

Warm regards,
Webafrica Crew

Webafrica's reply21 Aug 2026, 11:15

Official

Thank you for recognising her helpfulness and for taking the time to share your experience. We’ll be sure to pass your kind words on to Shaista.

For future account and service management, the Webafrica App is also a handy way to keep things within easy reach.

Warm regards,
Webafrica Crew