I was Debited R6963 for Internet bills

Item: Webafrica
Rating: 2
Author: Thinus M

I am a reseller for Web Africa. I cancelled most of my clients internet because of internet issues , now suddenly I was debited R6963 , after I was supposed to receive credit on my account. Do not trust them. Some clients I referred to them also complained as they do not know how to do their accounts. Please be careful. Rather get another way of getting internet.

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Replies (1)

Webafrica's replyOfficial

18 Nov 2015, 18:07

Hello mlmitsolutions,

This is concerning to hear to and completely unacceptable.

Our billing team has been in touch, where all the finer details was discussed regarding the amounts and credits respectively.

If you do still have any open disputes feel free to contact our billing team.

Please accept our apologies for all the inconvenience and frustration which this has caused you.

Regards,
Mujeeb
Online Team

Webafrica's reply18 Nov 2015, 18:07

Official