M
Muhammed
1 reviews | Active since Sept 2026
04 Sept 2026, 11:49
I was back and forth...
I was back and forth with 2 different agents via chat but Dipuo was patient despite me being adamant to have my internet connected and managed to send a request off for my internet to be restored
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Replies (1)
Webafrica's replyOfficial
04 Sept 2026, 12:08Hi Muhammed,
We understand how tiring it can be when getting your connection restored involves going back and forth between different consultants. We’re pleased that Dipuo remained patient and took ownership of the interaction, ensuring that the necessary request was submitted to get your restoration moving forward. Your feedback is important to us, particularly because we want customers to receive consistent, helpful support regardless of who they connect with. We’ll continue focusing on making each interaction feel joined-up, responsive, and reassuring from start to finish.
Kind regards,
The Webafrica Crew
We understand how tiring it can be when getting your connection restored involves going back and forth between different consultants. We’re pleased that Dipuo remained patient and took ownership of the interaction, ensuring that the necessary request was submitted to get your restoration moving forward. Your feedback is important to us, particularly because we want customers to receive consistent, helpful support regardless of who they connect with. We’ll continue focusing on making each interaction feel joined-up, responsive, and reassuring from start to finish.
Kind regards,
The Webafrica Crew
Best regards,
Webafrica's reply04 Sept 2026, 12:08
Official
Hi Muhammed,
We understand how tiring it can be when getting your connection restored involves going back and forth between different consultants. We’re pleased that Dipuo remained patient and took ownership of the interaction, ensuring that the necessary request was submitted to get your restoration moving forward. Your feedback is important to us, particularly because we want customers to receive consistent, helpful support regardless of who they connect with. We’ll continue focusing on making each interaction feel joined-up, responsive, and reassuring from start to finish.
Kind regards,
The Webafrica Crew
We understand how tiring it can be when getting your connection restored involves going back and forth between different consultants. We’re pleased that Dipuo remained patient and took ownership of the interaction, ensuring that the necessary request was submitted to get your restoration moving forward. Your feedback is important to us, particularly because we want customers to receive consistent, helpful support regardless of who they connect with. We’ll continue focusing on making each interaction feel joined-up, responsive, and reassuring from start to finish.
Kind regards,
The Webafrica Crew
Best regards,