D
David
1 reviews | Active since Apr 2026
29 Apr 2026, 09:19
I was angry nd confu...
I was angry nd confused about my network not being connected yet i have made payments but with the help of the lady called Nozithelo she explained calmly to me and made me understand my situation that helps me alot nd for that i thank u webafrica for good personality u giving us as client s really appreciate it
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Webafrica's replyOfficial
29 Apr 2026, 09:28Hi David,
Thank you for taking the time to share your experience with us. We really appreciate your honesty and are glad to hear that, despite feeling angry and confused at first, Nozithelo was able to assist you calmly and clearly, helping you understand the situation. Providing patient, respectful support is something we value deeply, and it’s great to know her approach made a meaningful difference for you. Your feedback will be shared internally with our Service Quality Team to recognise the positive impact of this interaction and help us continue delivering service that puts our customers at ease.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We really appreciate your honesty and are glad to hear that, despite feeling angry and confused at first, Nozithelo was able to assist you calmly and clearly, helping you understand the situation. Providing patient, respectful support is something we value deeply, and it’s great to know her approach made a meaningful difference for you. Your feedback will be shared internally with our Service Quality Team to recognise the positive impact of this interaction and help us continue delivering service that puts our customers at ease.
Warm regards,
Webafrica Crew
Webafrica's reply29 Apr 2026, 09:28
Official
Hi David,
Thank you for taking the time to share your experience with us. We really appreciate your honesty and are glad to hear that, despite feeling angry and confused at first, Nozithelo was able to assist you calmly and clearly, helping you understand the situation. Providing patient, respectful support is something we value deeply, and it’s great to know her approach made a meaningful difference for you. Your feedback will be shared internally with our Service Quality Team to recognise the positive impact of this interaction and help us continue delivering service that puts our customers at ease.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We really appreciate your honesty and are glad to hear that, despite feeling angry and confused at first, Nozithelo was able to assist you calmly and clearly, helping you understand the situation. Providing patient, respectful support is something we value deeply, and it’s great to know her approach made a meaningful difference for you. Your feedback will be shared internally with our Service Quality Team to recognise the positive impact of this interaction and help us continue delivering service that puts our customers at ease.
Warm regards,
Webafrica Crew