K
Kaylin
1 reviews | Active since Jun 2026
09 Jun 2026, 15:24
I wanted to make pay...
I wanted to make payment'the 1st agents advised me incorrectly the second one didnt even process my refund of R430 only the 3rd one Siseko made an effort to do so
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Webafrica's replyOfficial
09 Jun 2026, 15:58Hi Kaylin
Thank you for sharing your experience with us. We can understand how frustrating it must have been to receive inconsistent assistance, especially when trying to make a payment and follow up on a refund. That’s certainly not the smooth, reliable support we aim to provide.We really appreciate you highlighting Siseko’s effort; it’s great to see the kind of ownership and care we strive for coming through. At the same time, we’re taking your feedback seriously regarding the earlier interactions, as consistency across every touchpoint is incredibly important to us.
Warm regards,
Webafrica Crew
Thank you for sharing your experience with us. We can understand how frustrating it must have been to receive inconsistent assistance, especially when trying to make a payment and follow up on a refund. That’s certainly not the smooth, reliable support we aim to provide.We really appreciate you highlighting Siseko’s effort; it’s great to see the kind of ownership and care we strive for coming through. At the same time, we’re taking your feedback seriously regarding the earlier interactions, as consistency across every touchpoint is incredibly important to us.
Warm regards,
Webafrica Crew
Webafrica's reply09 Jun 2026, 15:58
Official
Hi Kaylin
Thank you for sharing your experience with us. We can understand how frustrating it must have been to receive inconsistent assistance, especially when trying to make a payment and follow up on a refund. That’s certainly not the smooth, reliable support we aim to provide.We really appreciate you highlighting Siseko’s effort; it’s great to see the kind of ownership and care we strive for coming through. At the same time, we’re taking your feedback seriously regarding the earlier interactions, as consistency across every touchpoint is incredibly important to us.
Warm regards,
Webafrica Crew
Thank you for sharing your experience with us. We can understand how frustrating it must have been to receive inconsistent assistance, especially when trying to make a payment and follow up on a refund. That’s certainly not the smooth, reliable support we aim to provide.We really appreciate you highlighting Siseko’s effort; it’s great to see the kind of ownership and care we strive for coming through. At the same time, we’re taking your feedback seriously regarding the earlier interactions, as consistency across every touchpoint is incredibly important to us.
Warm regards,
Webafrica Crew