I want to Cancel!

I have been trying to cancel a service for WebAfrica for 2 weeks.

I have called in to spend hours on the phone and finally when I get to speak to someone the call either gets dropped or I get transferred with no solution.

I have tried WhatsApp as well and the session just expires without someone actually getting back to me.

I want someone to call me back at least with a solution.

Router was received, I don't want it. The Frogfoot line is being held captive so I cant even place an order through another ISP.

Sitting since January still no Internet.