MM
Mandie M

1 reviews | Active since Dec 2024

04 Aug 2025, 15:38

I want them to come and fix my internet connection urgently!!

My internet connection has been down since 23 July 2025 and I reported the matter on their WhatsApp chat. They don’t help me with anything until today on the 1st they debited their monthly payment while I don’t have connection and I’m struggling to work. Their service is poor and the team is ******** about the matter!! I will never recommend anyone in to you, you don’t have sense of emergency at all!!!

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Replies (1)
MM
Mandie M's update06 Aug 2025, 12:16
Reviewer Update
Today marks two weeks without internet connection on my WiFi and they haven’t responded or resolved this matter whenever I’m asking they say the matter is escalated I must wait for 72 hours but still that time passed Without any assistance.