I WANT MY DATA NOW!!!

I recently updated my LTE data package with WebAfrica from 90g+90g to 220g+220g. 1st November they billed and allocated my data correctly as per new deal of 220g+220g. However since 1st December to date I have been struggling to get what I have paid for. For reason unknown to me they've reverted back to allocating me 90g+90g instead of what I paid for which is 220g+220g. Today alone I have chatted to 3 different agents via their WhatsApp line and my issue is still not resolved. The chats keep timing out resulting in me having to start my query all over again. Their call center number is useless with call wait time of an hour. I need this query resolved TODAY or my money back!! This is very frustrating as you are quick to take my money yet not the same urgency is expressed when resolving my query